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Xponent Journey Hub First Login
The new user will receive an email that looks similar to the example given below. This contains their username (email address) and the one-time security token for first-time login.
The token you receive is not your password.
Clicking on the link will take you to the login screen.
- Click Manage Password to create a new password.
- Click on the "I Have My Password Token" tab.
- Token: Enter the security token received in the email.
- New password: Enter the new password following the complexity requirement.
- Confirm New Password: Re-enter the new password to confirm it and avoid the typos.
Once your password is accepted, use your email address and new password to log in at the Home screen.
Password Policy
All passwords in Xponent must now meet the following requirements:
- At least eight characters - though we would encourage longer ones if possible - up to a maximum of 50 characters
- Contain one lower case letter, one upper case letter, one digit, and one of the characters: !@#$%^&*
- It cannot be a password that has been used in the five previous passwords
After successful login, you will be directed to the Home screen. From here, organization owners can add new users or create new projects.