Save Interaction Node
  • 23 Aug 2024
  • 1 Minute to read
  • Contributors
  • Dark
    Light
  • PDF

Save Interaction Node

  • Dark
    Light
  • PDF

Article summary

We have included an Interactive Training to provide a more engaging and visual learning experience. End users are required to complete their training through the CSG University.


The Save Interaction Node saves the details of the current interaction to the Xponent Identity Manager. It uses any existing identifiers in the Profile / Identifiers area of the Schema to store the Interaction. As a convenient side-effect, it will also perform an Update Profile operation so that the state of the Identifiers, Journey Steps, and Interactions after executing this node will be entirely up to date with the Xponent ID Manager. 

The Save Interaction Node has the following inputs: 

  • Interaction Type - Dropdown menu that allows you to choose an Interaction Type as defined in the Profile Metadata screen. 
  • Timestamp - Optional value that allows the timestamp to be overridden. The default value is Metadata/timestamp.
  • Context - Optional value (Schema, Public Variable, or Literal) that describes the context of this interaction.

In the past, Interaction Types were saved in a database and executed via a variety of graphs and sub-graphs to ensure that the interactions were saved and retrieved accordingly. With the introduction of the Save Interaction Node, the workflow can be executed much more seamlessly. 

Example of how graph executions currently function with saving interaction/interaction types:

Examples of how Save Interaction Nodes simplifies the workflow:

Adding a Save Interaction Node 

The Save Interaction node can be added to a graph the same way you would add any other nodes to a graph. Right-click on the graph and select Add Node to Graph.

In the dialogue box, you will now see the option to add an Update Profile node and Save Interaction node. Selecting the Save Interaction node will add the node to the graph.

After adding the Save Interaction Node, selecting an interaction type in the dropdown menu is necessary.

If you haven't created an interaction type, click Add Interaction Type text link in the right-hand panel to create the interaction type. 

Deleting an interaction type will also render the Save Interaction node to become a ghost node. 


Validation Warnings

All the invalid notifications will be displayed after expanding the Invalid Drop-down.

WarningNote
The Save Interaction Node requires selecting an Interaction Type from the dropdown menu.When creating a Save Interaction Node, an interaction type must be defined. The interaction type drop down can be found in the right-hand sidebar. If no interaction types are created prior, you can create one under Project Settings >> Profile Metadata.

Is it helpful? React and share your comment

Changing your password will log you out immediately. Use the new password to log back in.
First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
Enter a valid email
Enter a valid password
Your profile has been successfully updated.
ESC

Eddy AI, facilitating knowledge discovery through conversational intelligence