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    Key Features
    • 06 Nov 2024
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    Contents

    Key Features

    • Updated on 06 Nov 2024
    • 1 Minute to read
    • Contributors
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    Article summary

    The Xponent Customer Journey Hub has a core set of features.

    If there are any items you would like to view, please leave a comment to reach out to us or contact My CSG Support.

    This page provides a quick reference and jumping-off point:

    FeatureNote
    Journey MapsSupports creation of customer journeys, associating them with executable graphs, and defining and tracking key performance indicators ("Metrics").
    MetricsStandard, Basic, and Compound metrics are all supported. Basic metrics support numeric and currency types, association with nodes on journeys, and graphs.
    Organizations/Groups/RolesSupports sharing projects within an organization to different user groups and roles.
    REST Web ServicesSupports RESTful services with JSON, and has been used with a variety of APIs for social, mobile, sentiment analysis, advertising, etc. Currently supports GET, POST, PUT, and DELETE methods. SOAP web services are not supported at the moment - we hope to have them soon.
    SOAP Web ServicesSupports a variety of SOAP web services, including SOAP 1.2.
    Database AdaptorSupports Oracle, MS SQL, MySQL (including AWS Aurora), PostgreSQL for SELECT, INSERT, UPDATE and DELETE. Stored procedures are not supported yet.
    Queue AdaptorSupports Amazon SQS, RabbitMQ, and ActiveMQ for Listen, Read and Write.
    Email AdaptorSupports sending email over SMTP, using parameterized HTML templates.
    Script NodeThe scripting language is now JavaScript throughout. JavaScript nodes and logic on branches and within decision tables are all consistent and familiar.
    R NodeAllows execution of 'R' Scripts.
    2D TableFamiliar decision table that can handle decisions with two dimensions.
    Columnar TableOur most powerful decision table that is useful for lots of dimensions where you only want to test a small set of cases.
    Conditional LinksAll nodes return the variable "VAL" which contains their output and can be evaluated with full scripting capabilities.
    EnvironmentsEnvironments are now hosted in the cloud and run in a pool, eliminating the need to build/deploy new servers for different projects and environments.
    EngineEngines are hosted in the cloud and run in a pool. Dedicated engine groups are available.
    SchemaTransaction-persistent project data.
    Public VariablesTransaction- or execution-persistent shared ("public") variables.
    TestingTesting any graph can include using Data (a JSON document) and, for listeners, the number of iterations and the maximum time.
    Conditional NodeBoolean logic-based conditional statements.
    Split Test NodeA node that supports allowing randomized split tests and adaptive learning.
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