Key Features
- 29 Jul 2024
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Key Features
- Updated on 29 Jul 2024
- 1 Minute to read
- Contributors
- Print
- DarkLight
- PDF
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The Xponent Customer Journey Hub has a core set of features.
If there are any items you would like to view, please leave a comment to reach out to us or contact My CSG Support.
This page provides a quick reference and jumping-off point:
| Feature | Note |
|---|---|
| Journey Maps | Supports creation of customer journeys, associating them with executable graphs, and defining and tracking key performance indicators ("Metrics"). |
| Metrics | Standard, Basic, and Compound metrics are all supported. Basic metrics support numeric and currency types, association with nodes on journeys, and graphs. |
| Organizations/Groups/Roles | Supports sharing projects within an organization to different user groups and roles. |
| REST Web Services | Supports RESTful services with JSON, and has been used with a variety of APIs for social, mobile, sentiment analysis, advertising, etc. Currently supports GET, POST, PUT, and DELETE methods. SOAP web services are not supported at the moment - we hope to have them soon. |
| SOAP Web Services | Supports a variety of SOAP web services, including SOAP 1.2. |
| Database Adaptor | Supports Oracle, MS SQL, MySQL (including AWS Aurora), PostgreSQL for SELECT, INSERT, UPDATE and DELETE. Stored procedures are not supported yet. |
| Queue Adaptor | Supports Amazon SQS, RabbitMQ, and ActiveMQ for Listen, Read and Write. |
| Twitter Adaptor | Supports reading, writing, and listening to tweets, events (retweets, favs, deletes), and friends. |
| Email Adaptor | Supports sending email over SMTP, using parameterized HTML templates. |
| Script Node | The scripting language is now JavaScript throughout. JavaScript nodes and logic on branches and within decision tables are all consistent and familiar. |
| R Node | Allows execution of 'R' Scripts. |
| 2D Table | Familiar decision table that can handle decisions with two dimensions. |
| Columnar Table | Our most powerful decision table that is useful for lots of dimensions where you only want to test a small set of cases. |
| Conditional Links | All nodes return the variable "VAL" which contains their output and can be evaluated with full scripting capabilities. |
| Environments | Environments are now hosted in the cloud and run in a pool, eliminating the need to build/deploy new servers for different projects and environments. |
| Engine | Engines are hosted in the cloud and run in a pool. Dedicated engine groups are available. |
| Schema | Transaction-persistent project data. |
| Public Variables | Transaction- or execution-persistent shared ("public") variables. |
| Testing | Testing any graph can include using Data (a JSON document) and, for listeners, the number of iterations and the maximum time. |
| Conditional Node | Boolean logic-based conditional statements. |
| Split Test Node | A node that supports allowing randomized split tests and adaptive learning. |
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